Course Overview :
The purpose of this 5-day course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP professional
Prerequisites :
Before attending this course, students must have the following:
- CompTIA A+ certification or equivalent knowledge
- CompTIA Network+ certification or equivalent knowledge
Audience :
The target audience consists of IT support professionals who:
- Are new to the Windows XP Professional product.
- Provide Helpdesk support for Windows XP Professional desktops.
- Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
Certification Exam:
This course will help you prepare for the following Microsoft Certified Professional exam:
- Exam 70-270:Installing, Configuring, and Administering Microsoft Windows XP Professional